Blog

Scheduled Maintenance Notice

Maintenance Window: August 25th at 12:00 PM ET

We'll be performing essential system maintenance starting at 12:00 PM ET on August 25th. Please expect up to 24 hours of downtime as we implement these exciting improvements to serve you better.

Action Required: After maintenance ends on August 26th, we highly recommend clearing your browser's cache and cookies for the best experience on our updated sites.

Exciting News: Two Tailored Shopping Experiences

We're thrilled to announce a major upgrade to our online presence! We're launching two specialized stores to provide you with a more personalized and efficient shopping experience based on your location.

Introducing Rearz.com - Your Dedicated USA Store

Great news for our American customers! We're launching Rearz.com, a brand-new store designed specifically for you.

What this means for USA customers:

• Zero disruption - Your existing account, order history, and subscriptions transfer automatically
• No action required - Simply continue shopping as usual after maintenance
• Optimized experience - Faster loading, better navigation, and USA-focused features
• New USA warehouse - We're establishing a domestic warehouse to stock our complete product line

Please note: As we build inventory in our new USA warehouse, some of our 300+ products may be temporarily unavailable. We appreciate your patience as we work to fully stock all items for faster shipping and improved service.

Rearz.ca - Enhanced Experience for Canada & International

Our original Rearz.ca store will continue serving our valued Canadian and international customers (excluding USA). While the site will look the same, we're making important backend improvements

What Canadian & International customers need to know:

• Password reset required - You'll need to reset your password when the site comes back online
• Fresh start - Previous order history and account data will not transfer to the new system
• New accounts - Some users may need to create entirely new accounts
• Subscription changes - The subscription program will not be available on the updated Rearz.ca

We understand this represents a significant change, and we sincerely appreciate your patience as we implement these improvements for a smoother, safer, and more efficient shopping experience.

Quick Reference: What You Need to Do

If you're in the USA:

• Nothing! Your account and data remain intact on Rearz.com
• Continue shopping as normal after maintenance
• Clear your browser cache after August 26th

If you're in Canada or International:

• Reset your password on the new Rearz.ca
• Be prepared to create a new account if needed
• Clear your browser cache after August 26th
• Note: Subscriptions will not carry over

Why We're Making These Changes

These improvements are designed to:

• Provide faster, more reliable service
• Offer location-specific features and pricing
• Enable better inventory management and shipping

We're committed to making your Rearz shopping experience the best it can be, and these changes represent a significant investment in serving you better.