Payments
All prices on our website reflect the currency selected on our website. We accept Canadian or US Dollars. We are not responsible for any international transaction fees you may encounter.
Orders above $800
Any orders above $750 USD or $850 CAD require a signed invoice before the order can be processed. Our team will reach out to you directly if your order exceeds $800.
Name on credit card
Payments will appear on your statement as RRZ INC.
Transactions made with PayPal: Inside PayPal our name appears as Rearz Inc. but on the card or bank account used for the transaction the statement will still appear as RRZ INC.
Provided billing address
If the provided billing address does not match the address on your card, your transaction may automatically be declined. We reserve the right to ask for ID and proof of card ownership.
International/USA Credit Cards
Prepaid cards
International Credit Card Purchases: If you are experiencing issues ordering with your Credit Card and are located outside of Canada, please contact your bank. They may be blocking your order as international purchases can be seen as fraudulent.
Pre-paid credit card
If you are using a pre-paid credit card, please check the back of the card for details on how to register the card for online purchases. Please ensure your card is registered prior to using it. Some pre-paid credit cards cannot be used on our online store. Please also check your card balance prior to use. Prepaid cards are frequently declined due to the balance.
Order Cancellation
Given our customers’ urgent need for our products, we rapidly complete orders to get them to our customers as quickly as absolutely possible. For that reason, orders cannot normally be canceled or modified once they have been placed. In the event that an order can be cancelled, there will be a 5% processing fee deducted from your refund. Any cancellation requests are best sent by replying to your order confirmation email. All orders with made-to-order items are final sale and cannot be modified or canceled for any reason. Orders that have been shipped cannot be canceled.
Coupons, gifts and samples
We reserve the right, at our discretion, to limit the use of coupons and free promotional gifts. Free samples are limited to one per customer based on available stock. These items are not guaranteed once in your cart. Any abuse or improper applications of coupons will result in your order being cancelled in part or in full and your account being limited or closed.
Special Promotions
Product
Product Availability/Promotions can change without notice. All special offers and promotions are limited to stock on hand. We do not offer rain checks. Rearz Inc. is not responsible for typographical errors and works to ensure the most accurate information is provided on all marketing content along with our website. Customers may not create additional accounts to receive new customer promotions or additional free items. This will result in your order being canceled with fees. If a mistake is made and a product is listed at an incorrect price, Rearz Inc. shall maintain the right to refund or cancel orders placed with the wrong pricing. All promotions are offered in Canadian Dollars/USD and are based on the Eastern Time Zone. Once a promotion has ended Rearz Inc. will not retroactively adjust pricing for any reason, including Technical Difficulties.
Chargebacks
All chargebacks will result in the immediate and permanent closure of your account. A charge of $100 + 20% of the order value will be added to your invoice for every chargeback made, and then forwarded to a collections agency. WE STRONGLY URGE YOU TO CONTACT OUR SUPPORT TEAM BEFORE MAKING A CHARGEBACK.
Wholesale
All wholesale orders must meet the minimum purchase requirement of at least $150 and select a PAID shipping option or they will not be processed and will be canceled.
Wholesale accounts CANNOT use Sezzle. If Sezzle is used your order will be cancelled and a 5% processing fee will be deducted from your refund.
Any order of $1,000 or more must make payment by a direct payment method. If ordering multiple times within a 7-day span valuing over $1000 you must pay by a direct payment method. If a payment over $1000 is made with a credit card there will be a 4% processing fee.
If you need assistance placing your order please reach out to our wholesale team.
All shipping costs at check-out are estimates and are subject to adjustment. Cancellation requests due to shipping changes will result in our standard cancellation process. Any overages on shipping charges are refunded after the order has been shipped.
We no longer offer the service of arranging freight shipments, in the event we are required to do so there will be an additional $40 fee. All special delivery requirements such as scheduled delivery and lift-gate are the cost of the recipient and must be paid before the shipment is made.
All wholesale orders that are canceled due to not correctly following the rules above will be refunded to the method of payment minus (5%) card processing fees.
Wholesale accounts cannot use coupon codes unless supplied directly by our support staff. Use of unauthorised coupon codes will result in your order being canceled and your account being limited or closed.
Information
The information contained on product pages is for reference only and has for the most part been supplied by the manufacturers.
None of this information is intended to diagnose or treat any illness or disease. If you have any questions or concerns you may contact the manufacturer directly. For further information consult your healthcare practitioner regarding supplements.
By purchasing you assume responsibility for fit, sizing, and suitability for use. While we can make recommendations, we accept no liability for such. The buyer determines the suitability of all products purchased.
Personal Information
All information is treated as completely confidential and will NEVER be shared or sold. We do not save any credit card details.
Disclaimer
Rearz Inc. is committed to providing our customers with the best quality and broadest selection of products available. Notwithstanding, the products and claims made with reference to specific products detailed on or through this site have not been evaluated by Rearz Inc., the Canadian Food and Drug Administration or Health Canada and subsequently are not intended to diagnose, treat, cure or prevent any condition, illness or disease. Please consult with your physician or health care professional prior to beginning any exercise, supplementation, or diet program, or if you have or suspect you may have a possible health problem. The knowledge gained through this site and its contents are solely provided for informational purposes and are not intended to substitute any advice provided by a health care professional. No claim or opinion on this site is intended to be, nor should be construed to be, medical advice or an authoritative resource.
Neither Rearz Inc. nor its owner, employees or other representatives will be liable for any of the following:
Damages arising from use of or in connection with the use of this site or products. This includes, but is not limited to ink transfer from Printed Products.
Product claims made by the various manufacturers on this site. The information provided about each product is obtained from the manufacturers' labeling, promotional material or website.
ANY fees that arise from the importing of goods, including, but not limited to taxes, duties, or brokerage fees. All fees are the liability of the customer.
Typographical errors, changes in product packaging, colour, formulation and/or detailed suggested use, directions or dosage
The manufacturers' detail this information on each product, please refer to your product labeling for usage.
Use or misuse of any of our products
All supplements are for personal consumption and are not intended for resale or abuse. Please do not exceed the manufacturers' recommended dosages.
The material on this site (www.rearz.ca) including images, web design, logos, etc., may not be reproduced, distributed, proxy cached, copied or otherwise used without the expressed written or typed permission of Rearz Inc.. and may be prosecuted if done so.
All products are subject to availability and pricing and product information on this site are subject to change without notice.
We are not liable for errors and omissions.
As a distributor, Rearz Inc. accepts no liability for any other manufacturer's products. If you have an issue with a particular manufacturer's product please contact them directly.
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By ordering from our site you are stating that you agree to the above terms along with those outlined in our shipping & returns policy.