Payments
All prices on our website reflect the currency selected on our website. We accept Canadian or US Dollars. We are not responsible for any international transaction fees you may encounter. Any orders above $800 require a signed invoice before the order can be processed, our team will reach out to you directly if your order exceeds $800.
If the provided billing address does not match the address on your card we reserve the right to ask for proof of card ownership or will cancel your order.
International/USA Credit Cards: If you are experiencing issues ordering with your Credit Card please contact your bank as they may be blocking your order as international purchases can be seen as fraudulent. If you are using a pre-paid credit card, please check the back of the card for details on how to register the card to make online purchases. Some pre-paid credit cards cannot be used on our online store.
RRZ INC (this is how our name will appear on your credit card or bank statement)
Transactions made with PayPal: Inside PayPal our name appears as Rearz Inc. but on the card or bank account used for the transaction the statement will still appear as RRZ INC
Order Cancellation
Orders cannot be canceled or modified once they have been placed. We process a large number of orders as quickly as possible. In the event that an order can be cancelled, there will be a 5% processing fee deducted from your refund. All orders with made to order items are final sale and cannot be modified or canceled. Orders that have been shipped cannot be canceled. Any requests of this nature are best submitted as a reply to your order confirmation email.
Coupons, gifts and samples
We reserve the right, at our discretion to limit the use of coupons and free promotional gifts. Free samples are limited to one per customer based on available stock. These items are not guaranteed once in your cart. Any abuse or improper applications of coupons will result in your order being cancelled in part or in full.
Special Promotions
Product Availability/Promotions can change without notice. All special offers and promotions limited to stock on hand. Rearz Inc. is not responsible for typographical errors and works to ensure the most accurate information is provided on all marketing content along with our website. Customers cannot create additional accounts to receive new customer promotions or additional free items, this will result in your order being canceled(fees will apply). If a mistake is made and a product is listed at an incorrect price, Rearz Inc. shall maintain the right to refund or cancel orders placed with the wrong pricing. All promotions are offered in Canadian Dollars/USD and are based on the Eastern Time Zone. Once a promotion has ended Rearz Inc. will not retroactively adjust pricing for any reason, including Technical Difficulties.
Chargebacks
Any chargebacks will result in an immediate closure of your account and an additional charge of $100 + 20% of the order value for every chargeback made. These cases will be forwarded to collections.
Wholesale
All wholesale orders must meet the minimum requirement of at least $150 and select a PAID shipping option or they will not be processed and will be canceled. Wholesale accounts CANNOT use Sezzle. If you do your order will be cancelled and a 5% processing fee will be deducted from your refund. Any order $1,000 or more must make payment by a direct payment method if you need assistance placing your order please reach out to our wholesale team if a payment is made with a credit card there will be a 4% processing fee. If ordering multiple times within a 7-day span valuing over $1000 you must pay by a direct payment method. All shipping costs at check-out are estimates and are subject to adjustment, cancellation requests due to shipping changes will result in our standard cancellation process. Any overages on shipping charges are refunded after the order has been shipped. All special delivery requirement such as scheduled delivery and lift-gate are $45 EACH which must be paid before a shipment is made, and are available under the Wholesale Add-ons tab. We no longer offer the service of arranging freight shipments, in the event we are required to do so there will be an additional $40 fee. All wholesale orders that are canceled* due to not correctly following the rules above will be refunded to the method of payment minus (5%) card processing fees or 6% if Sezzle is used. Wholesale access account cannot use coupon codes unless supplied directly by Rearz Staff, any other kind of codes used will result in your order being canceled*.
Information
The information contained on product pages is for reference only and has for the most part been supplied by the manufacturers.
None of this information is intended to diagnose or treat any illness or disease. If you have any questions or concerns you may contact the manufacturer directly. For further information consult your health care practitioner regarding supplements.
By purchasing you assume responsibility for fit, sizing and suitability for use. While we can make recommendations, we accept no liability for such. Buyer determines suitability of all products purchased.
Personal Information
All information is treated as completely confidential and will NEVER be shared or sold. We do not save any credit card details.
Company Disclaimer
Rearz Inc is committed to providing our customers with the best quality and broadest selection of products available. Notwithstanding , the products and claims made with reference to specific products detailed on or through this site have not been evaluated by Rearz Inc. , the Canadian Food and Drug Administration or Health Canada and subsequently are not intended to diagnose, treat, cure or prevent any condition, illness or disease . Please consult with your physician or health care professional prior to beginning any exercise, supplementation or diet program or if you have or suspect you may have a possible health problem. The knowledge gained through this site and its contents are solely provided for informational purposes and are not intended to substitute any advice provided by a health care professional. No claim or opinion on this site is intended to be, nor should be construed to be, medical advice or an authoritative resource.
Neither Rearz Inc. nor its owner, employees or other representatives will be liable for any of the following:
- Damages arising from use of or in connection with the use of this site or products. This includes, but is not limited to ink transfer from Printed Products.
- Product claims made by the various manufacturers on this site. The information provided about each product is obtained from the manufacturers' labeling, promotional material or website.
- ANY fees that arise from the importing of goods, including, but not limited to taxes, duties, brokerage fees. All fees are the liability of the customer.
- All orders shipped via UPS/FedEx/Purolator with incorrect or incomplete addresses are subject to a $20 fee per piece for redirection or corrections. Once redirected we are not liable for parcels that cannot be redirected in time of order delivery.
- Typographical errors, changes in product packaging, colour, formulation and/or detailed suggested use, directions or dosage. The manufacturers' detail this information on each product, please refer to your product labeling for usage.
- Use or misuse of any of our products. All supplements are for personal consumption and are not intended for resale or abuse. Please do not exceed the manufacturers' recommended dosages.
The material on this site (www.rearz.ca) including images , web design, logos, etc., may not be reproduced, distributed, proxy cached, copied or otherwise used without the expressed written or typed permission of Rearz Inc. and may be prosecuted if done so.
All products are subject to availability and pricing and product information on this site are subject to change without notice.
We are not liable for errors and omissions.
As a distributor, Rearz Inc. accepts no liability for any other manufacturers products. If you have an issue with a particular manufacturer's product please contact them directly.
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By ordering from our site you are stating that you agree to the above terms along with those outlined in our shipping & returns policy.